NIMC’s Service Level Agreement (SLA) provides a set commitment by the Commission ensuring end users of its products and services are well-informed about these products and services as well as related processes involved in obtaining them. Aspects such as product/service types, fees or charges, process steps, and process timelines are covered.

The following documents below, which can be downloaded in the PDF format, provide further details:

NIMC Products and Services
NIMC Products and Services (version 1) – Being updated