The National Identity Management Commission (NIMC) has said that a process which allows successful enrollees to request for the transfer of their National e-ID Card to any NIMC Registration and Card Collection Centres of their choice for collection, is available at the Commission.

The Head, Corporate Communications, NIMC, Mr. Loveday Ogbonna, who made this known, said the request can be made from any of the NIMC Registration and Card Collection Centres nationwide, other than where the individual enrolled for the National Identification Number (NIN).

According to him, the transfer process was necessitated by a survey carried out by the Customer Care Unit of the Commission which showed that thousands of registered applicants are yet to pick up their National e-ID cards because they have either relocated from the locations where they enrolled, or have changed the phone numbers they provided at the point of enrolment into the National Identity Database (NIDB).

The corporate communications head called on such persons to visit any NIMC office closest to them to request for a card transfer form, which they would fill, and submit to the State Coordinator or Local Government Supervisor for processing.

“Thousands of registered applicants have changed the phone numbers they provided at the point of registration, and as such, may not have received our card collection notifications, while some persons may have changed location since after enrolment. We want to use this medium to appeal to any of such persons to visit any NIMC Enrolment Centre close to them to request for Card transfer.” He said.

Adding that the service is free for now, Mr. Ogbonna called on all individuals who have received the card collection notification either via SMS or emails to proceed to the enrolment Centre where they registered to pick up their cards, or visit any NIMC Centre nearest to them to request for Card transfer if they have relocated from where they enrolled.

“For some people who have received SMS for Card collection but may have changed location from where they initially registered, they can walk into any NIMC office near them and make a card transfer request by filling a Card Transfer Form indicating where they now want the card to be sent.” He said.

Explaining the process, he said an applicant should visit the specific Card collection Centre where he will like to pick up his National e-ID Card, and initiate the Card transfer process after he/she has received the SMS or email that the Card is ready.

“The applicant must came along with his/her NIN Slip, as well as evidence of notification, which could be via a text message, email or the NIMC portal before the card transfer process can be verified and initiated after due diligence.

“The authorized officer then commences the transfer by sending a request to the NIMC Headquarters, and the Cards will be rescheduled and dispatched to the requested locations; the applicant will be called by the Card activation officer to visit the requested Centre to pick up his/her Card.” Mr. Ogbonna further explained.