National Identity Management Commission » Customer Satisfaction Survey – Staff Interaction & Application Process

Your Feedback is Appreciated

Dear valued customer, thank you for choosing NIMC for your identity management needs. We value your feedback to help us improve our services. Please take a few minutes to complete this survey regarding your recent experience at our NIMC centres.

Personal Information

Your Name (optional)
Email Address (optional)
Phone Number (optional)

Enrolment Centre Details

Which category of Enrolment Centre did you visit? *
NIMC Enrollment CentreFront End Partner (Licensed Agent - FEP)
Indicate the location of the Enrolment Centre visited *(Name of NIMC / FEP office and location)

Staff Interaction

How would you rate the friendliness and professionalism of the staff at the NIMC enrolment centre? *
Did the staff provide clear instructions and guidance during your visit? *
YesNo
Please share any positive or negative experiences you had with our staff:

Application Process

Which application process did you visit the center for? *
How satisfied were you with the clarity of the application process? *
Did you encounter any difficulties or challenges during the application processes stated above? *
YesNo
If yes, please describe the difficulties you encountered with any of the application process:

Additional Comments

Please use this space to provide any additional comments, suggestions, or feedback about your experience at our NIMC centres:

Verification

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